Workspace Web Edition Developer's Guide and API Reference

Welcome to the Workspace Web Edition Developer's Guide and API Reference. This document provides information about customizing Workspace Web Edition and working with its JavaScript-based APIs.

JavaScript APIs

Service Client API — Use this API to integrate your own web application with Workspace Web Edition. You can find the documentation on the Genesys Multicloud CX Resource Center website.

Workspace Toolkit

Use this library of web components and JavaScript APIs to build custom agent web applications. You can find the documentation on the Genesys Multicloud CX Developer Center website.