Workspace Web Edition Configuration Guide

Welcome to the Workspace Web Edition Configuration Guide. Here you'll find everything you need to configure the user interfaces that are included in Workspace Web Edition. The following UIs are currently offered:

• Workspace Web Edition
• Gplus Adapter for Salesforce

Before you get started, you must first follow the steps in the Workspace Web Edition Deployment Guide.

Workspace Web Edition

• Introduction To Configuration Options
• Setting Up Agents On The System
• Setting Up Supervisors On The System
• Workspace configuration options
• Migrating Workspace Web Edition

Gplus Adapter for Salesforce

• Provisioning Gplus Adapter for Salesforce
• Integrating Gplus Adapter for Salesforce
• Migrating Gplus Adapter for Salesforce
• Gplus Adapter Configuration Options