8.5.500.24

Interaction Recording Web Services Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
07/15/25	General			X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Interaction Recording Web Services

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• Genesys Interaction Recording (GIR) RWS now supports Elasticsearch version 8.x, including secure connections with basic user authentication and TLS. (GIR-34320)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

• The minimum supported Java version is openJDK17.
• The minimum supported Cassandra version is now 4.1.4.

  If you are not yet running with Cassandra 4.1.4, then check the documentation Upgrading Cassandra to 4.1.4.