8.5.500.19

Recording Processor Script Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/06/25	General			X			X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Genesys Interaction Recording

Genesys Products

List of Release Notes

What's New

This release includes the following new features and enhancements:

• Support for Windows Server 2022. See the Genesys Interaction Recording page in the Genesys Supported Operating Environment Reference for more detailed information and a list of all supported operating systems. (GIR-33189)

Resolved Issues

This release contains the following resolved issues:

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RPS now supports installation of third-party packages in offline mode. (GIR-34207)

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RPS now uses the configured encoding from the config file to decode the byte objects with both paramaters (encoding and config_server_encoding). (GIR-34166)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.500.19.