8.5.001.07

Workforce Management Data Aggregator Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
11/04/14	Hot Fix					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

---

Data Aggregator now treats Stat Server events that have empty Reason Code strings as events without a reason code. Previously, Data Aggregator treated these empty strings as is, which prevented the mapping of empty reason codes in Schedule States Groups > Adherence Rules. (WFM-22137)

---

Upgrade Notes

No special procedure is required to upgrade to release 8.5.001.07.