9.0.018.02

Interaction Server Release Notes

9.x

Interaction Server is part of 9.x starting in 9.0.000.06.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
04/15/25	Update			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Interaction Server

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Interaction Server health counters, which count interactions sent for routing and handled by agents, are now updated correctly. Previously, in very rare cases, on agents metric had a negative value. (IXN-8054)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.018.02.