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9.0.019.02

Genesys Cloud API Driver for Facebook Release Notes


Genesys Cloud API Driver for Facebook is part of 9.x starting in 9.0.001.02.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
04/17/25 Update X X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • Now, the driver takes proxy information from HttpClientContext instead of system variables to log for each request. (SMD-7856)
  • Now, the preview media is uploaded to Universal Contact Server and the preview metadata is added to interaction structure for video and GIF attachments of Facebook private messages. Additionally, attachments with type audio are processed as audio files properly. (SMD-7704)


Resolved Issues

This release contains the following resolved issues:


The driver now gives a clearer error message in Interactive Workspace when working with deleted Facebook comments. (SMD-7845)


An issue that prevented Facebook comments from reaching WDE has been fixed. (SMD-7851)



Upgrade Notes

If you are upgrading Cloud API Driver for Facebook to 9.0.019.02, you must also upgrade Cloud API Driver for Twitter to 9.0.019.02.

This page was last edited on April 17, 2025, at 08:20.
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