8.5.220.00

Workforce Management API Release Notes

Release Date	Release Type	Restrictions
04/30/25	General

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• WFM API has been updated to support Open JDK 17 with Jakarta EE 10. The following new libraries and tools are available for this environment:

1. .\lib\wfm8api-jakarta.jar: WFM API library
2. .\tools\TradeModule\trademodule-jakarta.jar: trade module
3. .\tools\DataImporter\dataimporter-jakarta.jar: data importer (WFM-37481)

Resolved Issues

This release contains the following resolved issues:

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The WFM API has been updated to use Apache Commons Lang version 2.6, replacing the previous version 2.4, in which security vulnerabilities were identified. (WFM-37511)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.220.00.