8.5.219.72
Workforce Management Web Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 05/05/23 | Update | X | X |
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Releases Info
Product Documentation
Genesys Products
What's New
- Support for Microsoft Windows Server 2022. See the Workforce Management page in the Genesys Supported Operating Environment Reference Manual for more detailed information and a list of all supported operating systems. (WFM-36298)
Resolved Issues
This release contains the following resolved issues:
An agent can now successfully request a time off in Classic UI. Previously, it was impossible due to application error. (WFM-36690)
Login and the password parameters are now encrypted before being sending them over the network. Due to security model limitations, it is recommended to not use non-ASCII characters in login and password values; instead, use only ASCII characters to avoid authentication issues. Previously, these parameters were not encrypted and were sent in plain text. (WFM-36679)
Added an additional check for which font should be used on the WFM client side. Previously, in some cases, the client could incorrectly start using a font that doesn't support the Unicode characters. (WFM-36507)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.219.72.