GPA Table of Contents Page
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{{#topic:AdminHelp}} | {{#topic:AdminHelp}} | ||
| + | *{{#topic:GPAPrerequisites}} | ||
| + | *{{#topic:GPAConfiguringScreenPopups}} | ||
| + | *{{#topic:GPANotReadyReasonCodes}} | ||
| + | *{{#topic:GPADispositionCodes}} | ||
| + | *{{#topic:GPAToastAndCaseData}} | ||
{{#topic:AgentHelp}} | {{#topic:AgentHelp}} | ||
| + | *{{#topic:GPALoggingIn}} | ||
| + | *{{#topic:GPAChangingYourStatus}} | ||
| + | *{{#topic:GPAReceivingCalls}} | ||
| + | *{{#topic:GPACallHandling}} | ||
| + | *{{#topic:GPATransferringCalls}} | ||
| + | *{{#topic:GPACallWrapup}} | ||
| + | *{{#topic:GPAManagingClickToDial}} | ||
| + | *{{#topic:GPAChangingExtension}} | ||
| + | *{{#topic:GPAManagingOutboundCalls}} | ||
| + | *{{#topic:GPASigningOut}} | ||
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 12:50, February 19, 2015
Welcome title: Gplus Adapter User's Guide
AdminHelp title: Gplus Adapter for Salesforce Administrator's User Guide
- GPAPrerequisites title: Prerequisites
- GPAConfiguringScreenPopups title: Configuring Screen Popups
- GPANotReadyReasonCodes title: Not Ready Reason Codes
- GPADispositionCodes title: Disposition Codes
- GPAToastAndCaseData title: Toast and Case Data
AgentHelp title: Gplus Adapter for Salesforce Agent's User Guide
- GPALoggingIn title: Logging In
- GPAChangingYourStatus title: Changing Your Status
- GPAReceivingCalls title: Receiving Calls
- GPACallHandling title: Call Handling
- GPATransferringCalls title: Transferring Calls
- GPACallWrapup title: Call Wrapup
- GPAManagingClickToDial title: Managing Click-To-Dial
- GPAChangingExtension title: Changing Extension
- GPAManagingOutboundCalls title: Managing Outbound Calls
- GPASigningOut title: Signing Out
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