GPA Table of Contents Page
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*{{#topic:GPAInitiateConf}} | *{{#topic:GPAInitiateConf}} | ||
*{{#topic:GPAVoiceConsult}} | *{{#topic:GPAVoiceConsult}} | ||
| + | *{{#topic:GPAVoiceRecord}} | ||
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| + | {{#topic:GPAChat}} | ||
| + | *{{#topic:GPASingleChat}} | ||
| + | *{{#topic:GPAManageMultiChat}} | ||
| + | *{{#topic:GPAChatTransfer}} | ||
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| + | {{#topic:GPAReportStatistics}} | ||
| + | *{{#topic:GPARReports}} | ||
| + | *{{#topic:GPARMyStatistics}} | ||
| + | *{{#topic:GPARContactCenterStatistics}} | ||
{{#topic:GPAFeedback}} | {{#topic:GPAFeedback}} | ||
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[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 22:43, June 12, 2015
Welcome title: Gplus Adapter User's Guide
GPALogin title: Logging in
GPALogout title: Logging Out
GPAStatus title: Changing your status
GPAMyChannels title: Navigating to a channel
GPAVoice title: Handling calls
- GPAIncomingCall title: Answer incoming calls
- GPADialCall title: Dial a call
- GPATransferCall title: Transfer a call
- GPAInitiateConf title: Conference calls
- GPAVoiceConsult title: Consultations
- GPAVoiceRecord title: Recording a call
GPAChat title: Working with the chat channel
- GPASingleChat title: Chatting with a customer
- GPAManageMultiChat title: Managing multiple chat interactions
- GPAChatTransfer title: Transferring a chat
GPAReportStatistics title: Viewing your reports
- GPARReports title: Reports View
- GPARMyStatistics title: My Statistics View
- GPARContactCenterStatistics title: Contact Center Statistics View
GPAFeedback title: Submitting feedback
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