GPA Table of Contents Page

Welcome title: Gplus Adapter User's Guide

AdminHelp title: Gplus Adapter for Salesforce Administrator's User Guide

• GPAPrerequisites title: Prerequisites
  
• GPAConfiguringScreenPopups title: Configuring Screen Popups
  
• GPANotReadyReasonCodes title: Not Ready Reason Codes
  
• GPADispositionCodes title: Disposition Codes
  
• GPAToastAndCaseData title: Toast and Case Data
  

AgentHelp title: Gplus Adapter for Salesforce Agent's User Guide

• GPALoggingIn title: Logging In
  
• GPAChangingYourStatus title: Changing Your Status
  
• GPAReceivingCalls title: Receiving Calls
  
• GPACallHandling title: Call Handling
  
• GPATransferringCalls title: Transferring Calls
  
• GPACallWrapup title: Call Wrapup
  
• GPAManagingClickToDial title: Managing Click-To-Dial
  
• GPAChangingExtension title: Changing Extension
  
• GPAManagingOutboundCalls title: Managing Outbound Calls
  
  • GPACampaignStatusNotifications title: Campaign Status Notifications
    
  • GPACampaignStatusView title: Campaign Status View
    
  • GPAGetARecord title: Get A Record
    
  • GPADisplayPreviewRecordInfo title: Display Preview Record Information
    
  • GPADialARecord title: Dial A Record
    
  • GPACallResult title: Call Result
    
  • GPADoNotCall title: Do Not Call
    
  • GPAAutomaticRecordRetrieval title: Automatic Record Retrieval
    
  • GPAStopPreviewRecords title: Stop Preview Records
    
  • GPADeclineARecord title: Reject A Record
    
  • GPACancelARecord title: Cancel A Record
    
• GPASigningOut title: Signing Out