8.5.500.30

Interaction Recording Web Services Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
08/18/25	General			X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Interaction Recording Web Services

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• An issue with Recording Web Service (RWS) where the creation of a new contact center caused errors in Cassandra 4 when running on Java 8 has been fixed. (GIR-34509)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.500.30.