9.0.020.02
Genesys Cloud API Driver for Facebook Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 06/12/25 | Update | X | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
Previously, in conversation mode (x-submit-comment-itx=false) some Facebook comments were lost in rare cases. (SMD-7896)
Facebook driver no longer generates interactions with duplicate id if post and its comment both contain attachments, previously this resulted in Interaction server rejecting the 2nd interaction and as a final result having incorrect data in GenesysInfoMart. (SMD-7892)
Upgrade Notes
Version of Twitter driver and Facebook driver must match, when both Drivers are in used within the same DMS instance.
This page was last edited on June 12, 2025, at 11:33.
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