8.5.500.25
Recording Processor Script Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 04/20/26 | General | X | X |
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What's New
This release contains the following new features and enhancements:
- Recording Processor Script has been upgraded from Python 3.11.5 to 3.13.7. This upgrade also includes new thirdparty libraries and updates to existing thirdparty libraries (GIR-35212).
Resolved Issues
This release contains the following resolved issues:
An issue that prevented RPS from fetching updated agent hierarchy is fixed. (GIR-34617)
Upgrade Notes
Upgrading directly from previous version is not supported. You must install your third party libraries according to the docs. For more information, see Recording Processor Script.
This page was last edited on April 20, 2026, at 19:18.
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