GPA Table of Contents Page

Welcome title: Gplus Adapter User's Guide

Deploy does not exist. Click to create Deploy in 8.5.2

Config does not exist. Click to create Config in 8.5.2

AdminHelp title: Gplus Adapter for Salesforce Administrator's User Guide

• GPAPrerequisites title: Prerequisites
  
• GPAConfiguringScreenPopups title: Configuring Screen Popups
  
• GPANotReadyReasonCodes title: Not Ready Reason Codes
  
• GPADispositionCodes title: Disposition Codes
  
• GPAToastAndCaseData title: Toast and Case Data
  

AgentHelp title: Gplus Adapter for Salesforce Agent's User Guide

• GPAManageMyself title: GPAManageMyself
  
  • GPALogin title: Logging in
    
  • GPAMainWindow title: GPAMainWindow
    
  • GPAStatus title: Changing your status
    
  • GPAMyChannels title: Navigating to a channel
    
  • GPAMyCampaigns title: GPAMyCampaigns
    
  • GPAMyContacts title: GPAMyContacts
    
• GPAManageMyInteractions title: GPAManageMyInteractions
  
  • GPATeamCommunicator title: GPATeamCommunicator
    
  • GPACaseData title: GPACaseData
    
  • GPADispositionCode title: GPADispositionCode
    
  • GPANotePad title: GPANotePad
    
• GPAVoice title: Handling calls
  
  • GPACallActions title: GPACallActions
    
  • GPAInternalVoiceInteractions title: GPAInternalVoiceInteractions
    
  • GPAVoiceConsult title: Consultations
    
• GPAOutbound title: GPAOutbound
  
  • GPAOutboundPreviewCalls title: GPAOutboundPreviewCalls
    
  • GPAOutboundCallActions title: GPAOutboundCallActions