8.6.000.14
Web Services and Applications Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 09/23/25 | Hot Fix | X |
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Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues.
When more than 1,000 objects are added or updated between two polling intervals, the gws-service-platform can now successfully update the cache by processing objects in batches. Previously, the gws-service-platform was unable to update the cache in the same scenario.(GWS86-1332)
The Genesys Web Services (GWS) 8.6 service no longer returns "defaultGroup": false for disposition groups in the /api/v2/groups endpoint. The response now correctly returns "defaultGroup": true, ensuring consistent behavior with earlier versions.(GWS86-1334)
When the incremental cache update fails due to a database error, the gws-service-platform will retry the update attempt three times before initiating a full cache update. This approach prevents indefinite waiting and helps the platform service to recover more quickly. Previously, in the same scenario, the gws-platform-service was retrying to update the incremental cache indefinitely.(GWS86-1341)
Upgrade Notes
No special procedure is required to upgrade to release 8.6.000.14.