8.6.003.10

Outbound Contact Expert Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/31/25	General			X

Helpful Links

Releases Info

• List of 8.6.x Releases
• 8.6.x Known Issues

Product Documentation

• Outbound Contact Expert

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• This release provides multiple security-related updates.

Resolved Issues

This release contains the following resolved issues:

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OCX no longer attempts to create an existing database table index when an existing Calling List not created by OCX (for example, created by Genesys Administrator) is being viewed in OCX. Previously, OCX attempted to create such an index, which caused a database error propagated to the OCX UI. (OCM-1778)

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Upgrade Notes

No special procedure is required to upgrade to release 8.6.003.10.