8.6.003.12

Outbound Contact Expert Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
06/06/25	General			X

Helpful Links

Releases Info

• List of 8.6.x Releases
• 8.6.x Known Issues

Product Documentation

• Outbound Contact Expert

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• OCX now supports custom CA certificates for connections to MS SQL Server and Postgre SQL. Prepare a certificate bundle by concatenating all required PEM-encoded CA certificates into a single .pem file, then specify the absolute path to this file in the new OCX configuration Yaml file using the option “extraCaCerts” in section “common”.
• This release of OCX addresses security-related issues and brings in third-party software libraries updates to resolve vulnerabilities.

Resolved Issues

This release includes the following corrections and modifications:

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Previously, OCX could have shown the number of Campaign Groups incorrectly in the Campaigns view, after a viewing filter was applied and then cleared. Now OCS always updates the number of Campaign Groups correctly. [OCM-1785]

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Upgrade Notes

No special procedure is required to upgrade to release 8.6.003.12.